TERMS AND CONDITIONS

This page (together with the documents referred to on it) tells you the terms and conditions ("Terms & Conditions") on which we supply any of the products ("Products") listed on our website www.luxxcity.com.ng (the "Site") to you. Please read these Terms & Conditions carefully before ordering any Products from the Site. Understand that by ordering any of the Products, you agree to be bound by these Terms & Conditions. You can print a copy of these Terms & Conditions for future reference. Also note that the use of the Site is subject to the terms contained in the Disclaimer and Terms of Use, which apply whether or not you order any Products from the Site.

We take privacy seriously. The categories of personal data that we process depend on how you use our services. We use your personal data to align our online and in store services with your preferences, to provide you with purchases and services, to deal with your requests, to contact you regarding tailored products and services which may be of interest to you, or to carry out relevant administrative services. All personal data is processed in accordance with applicable data protection laws.

All goods and services supplied by Luxxcity are sold subject to the following conditions which do not affect your statutory rights as a consumer:-

1. DEFINITIONS: In these Terms and Conditions THE COMPANY means Luxxcity whose registered office is situated in Lagos, Nigeria and the PURCHASER means any person or company who buys or has agreed to buy goods and GOODS mean any goods or services supplied by the Company and CONDITIONS mean the terms and conditions set out in this document. The singular shall be deemed to include the plural, person shall include the firm or company and vice versa.

2. APPLICABLE TERMS: Unless otherwise agreed in writing, any contract for the sale of Goods shall be subject to these Conditions. Any oral or written terms offered or stipulated by the Purchaser shall, if inconsistent with the Conditions, be deemed rejected by the Company. No contract is made with the Company until there has been an acceptance in writing of an order placed by the Purchaser.

3. PRICES: The prices for the Goods are stated in the Company's quotation or if no quotation are given in the confirmation of order. The Company's prices are fixed for a period as stated in the quotation/order acknowledgement. Thereafter the Company reserves the right to vary prices without notice.

4. QUOTATIONS AND INVOICES: The right is reserved to amend any errors and/or omissions on quotations, invoices or any other documents of the Company. The quantity, quality and description of the Goods shall be those set out in the Company's quotation or order confirmation.

5. PACKING, CARRIAGE AND INSURANCE: Packaging, carriage and insurance to designated premises and on default or designation to any trading address, of the Purchaser shall be paid by the Purchaser and shall be charged at the Company's rates current at the time of order acceptance.

6. INVOICING AND PAYMENT: The Company shall invoice the Customer upon dispatch of the Goods from their premises or from the premises of its suppliers.

Unless specified in the quotation, the price payable in respect of any delivery of the Goods by instalment shall be such proportion of the total price under the Contract as the Company may reasonably decide.
The Company reserves the right to require payment of the full price of the Goods prior to delivery to the Purchaser.
If the Purchaser fails to make any payment when due then, without prejudice to any other right or remedy available to the Company, the Company shall be entitled to:-

Terminate the contract and/or suspend any other further deliveries to the Purchaser; and/or
Apply any "on account" payments to whatever part of the debt the Company deems appropriate

7. CARD CHARGES: We are not responsible for any charges or other amounts which may be applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or other method of payment in accordance with your order.

8. DELIVERY: The Goods shall be delivered to the address stated in the order confirmation or if no address is so stated then to any trading address of the Purchaser. All deliveries will be completed within 2 working days of receipt of order (applicable to Lagos orders only), outside Lagos 3 to 5 working days and outside Nigeria 3 to 7 working days - unless otherwise agreed. If delivery cannot be completed within these timescales then option to cancel or refund will be given. Risk in the Goods shall pass to the Purchaser upon delivery to the address. The Purchaser is advised to insure accordingly.

9. TITLE: Notwithstanding delivery and the passing of risk in the Goods, title to and ownership of the Goods shall not pass to the Purchaser until the Company has received in cash or cleared funds payment in full of the price of the Goods and all sums payable to the Company under any other agreement with the Purchaser or any other delivery or instalment has been paid. (The PAYMENT DATE).

10. RETURNS: Goods supplied may not be returned for credit without prior notification to the Company and any Goods which are returned without such notification may be refused.

11. DAMAGE IN TRANSIT: The Company shall not be liable for faulty or damaged Goods unless such fault or damage can be shown by the Purchaser to have arisen prior to delivery to the purchaser's premises. Any claim by the Purchaser which is based on a product defect shall be notified to the Company within 24hrs from the date of delivery. Following notification the Company will issue a refund if a repair, replacement, or the issue a credit note in respect of defective Goods it not acceptable to the Purchaser. The Purchaser must retain the Goods with the original packing for inspection and return them, carriage paid and at the risk of the Purchaser to the Company.

12. NOTIFICATION OF SHORTAGE: The Company shall accept no liability for shortage of Goods on delivery unless written notification shall have been received by the Company from the Purchaser within 48hrs of the date of dispatch of the Goods to the Purchaser.

13. CUSTOMER LIABILITY: The Company shall not be liable for any loss or damage whatsoever caused directly or indirectly by the Purchaser's failure to perform any of the Purchaser's obligations under any contract or order relating to any Goods or any other matter wholly or partly within the Purchaser's control.

14. COMPLAINT HANDLING PROCEDURE: Luxxcity endeavours to respond to all complaints within three working days. All complaints will be handled fairly and on a confidential basis.

15. SITE SECURITY: Luxxcity regards site security as a priority and utilizes the latest technology to protect all details supplied to the site. Customer details (including credit/debit card information) are held on the site only until the transaction has been recorded and are protected by encryption using HTTPS protocol with Secure Socket Layer.

16. FORCE MAJEURE: The Company accepts no liability for delay in delivery or failure to deliver Goods arising out of any cause whatsoever beyond its reasonable control or the control of its suppliers such as acts of God, civil commotion, riots, drought, flood, fire and legislation.

17. GOVERNING LAW: All contracts made between the Company and the Purchaser shall be construed in accordance with and governed in all respects by Nigerian Law and the Purchaser agrees to submit to the exclusive jurisdiction of Nigeria Courts. HEADINGS: The headings of these terms and conditions are for convenience only and shall have no effect on the interpretation thereof.

18. REVISION: We have the right to revise and amend these Terms & Conditions from time to time without prior notice by changing them on the Site, provided that any such change will not affect any purchases you have made before the change is implemented.

19. CUSTOMER LIABILITY: The Company shall not be liable for any loss or damage whatsoever caused directly or indirectly by the Purchaser's failure to perform any of the Purchaser's obligations under any contract or order relating to any Goods or any other matter wholly or partly within the Purchaser's control.

20. ASSIGNMENT: No contract with the Company shall be assignable by the Purchaser without the prior written consent of the Company.

21. EXPENSES: Without prejudice to any other remedy available the Company shall be entitled to recover from the Purchaser any cost or expenses (including solicitors fees and disbursements) incurred in recovering monies in respect of the goods or any other monies due under the Conditions hereof.

Check our F.A.Q page if you have any questions